FAQ - Frequently Asked Questions

Does Epik Merch Store offer free shipping?

Yes, we do.

Do you ship internationally?

Yes, Epik Merch ships globally. International buyers will be responsible for any additional shipping fees, customs fees, duty or taxes.

How long until my order is processed?

Please allow up to 5 business days for your order to process before it is shipped.

And when will it ship?

All orders generally ship within 2-7 business days. We do not ship on weekends, US holidays or holidays observed by the US Postal Service. If there are multiple items in your order, please note that items may ship separately.

When will I get my Epik legendary merch?

Standard shipping generally takes 3-5 business days in addition to the initial processing time, but can take longer during busy holiday seasons. International shipping can take anywhere from 1 to 4 weeks and will depend on your location, postal service and the amount of time your package takes to get through your customs department.

In most cases, US packages are delivered in 5 to 12 business days & international packages are delivered in 2 to 3 weeks. 

What payment methods do you accept?

We currently accept Visa, Mastercard, Discover and American Express. We're working on implementing Masterbucks and Crypto payments!

My order shipped - can I still change the delivery address?

We cannot change the shipping address for orders that have already gone out and the US Postal Service is not able to change delivery addresses once an order is shipped. If a package is returned to us after shipping to a wrong address, we may reship at the buyer's expense.